“Why is change often so difficult in organizations? Errors are punished…Therefore, taking action to change is risky; the safe course of action is to avoid change.” Russell Ackoff broke it down in Part 3 of this “Systems Thinking and Management” presentation.
Barbara Lawton explains the value and necessity of using the System of Profound Knowledge to improve; and the importance of making it accessible.
This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).
Nicholas Fisher, University of Sydney, presents the 2019 ASA Deming Lecture – Walking with Giants: A Research Odyssey
Mike Tveite discusses the importance of adopting Deming’s System of Profound Knowledge in the work of executives and the larger systems within organizations.
Peter Scholtes explores myths about the practice of quality management, the importance of viewing the organization as a system, and using the new lens to inform your leadership.