The W. Edwards Deming Institute Blog

Posts Tagged ‘theory of knowledge’

Understanding Data is Often Challenging

Using data to understand the system and validate our theories and successful improvements is an important part managing well. In some cases it is fairly easy to understand and collect data that provides a clear and accurate measure of what we care about. But getting data that helps can also be very challenging. Creating a […]

How to Use Data and Avoid Being Mislead by Data

One of the four areas of Deming’s management system is “understanding variation.” The core principle underlying that concept is using data to improve while understanding what data is and is not telling you. The mistakes in interpreting data are very often related to mistaking natural variation in data as meaningful. Combining this with our brains […]

Data is Important and You Must Confirm What the Data Actually Says

“Change the rule and you will get a new number.” Attributed to W. Edwards Deming. Direct quote from The New Economics “If you change the rule for counting people, you come up with a new number.” Dr. Deming emphasized the importance of understanding what the data actually meant (and how easily we can be mislead […]

Riding a Bike and the Theory of Knowledge

Theory of knowledge, how we know what we know, is an area that is difficult for most people to understand and see the value of. But it is very powerful and impacts and interacts with all the other aspects of the Deming management system (psychology, understanding variation and the appreciation of systems thinking). Once we […]

Sourced Quotes by W. Edwards Deming

Dr. Deming was very quotable. There are a great number of wonderful quotes. They capture ideas well and are powerful. Without context though quotes can be mis-interpreted. And without context they lose much of the power they have when understood within the management system Dr. Deming had in mind. I have been working on compiling […]

Knowledge About Psychology for Managers, from Dan Ariely

One of the four cornerstones of Dr. Deming’s management system is an understanding of psychology. Dr. Deming continued to learn and adapt based on the latest research and what to continually improve his ideas on management. To stay true to his vision, we need to continually improve our understanding based on new knowledge. Dan Ariely, […]

The Red Bead Experiment with Dr. W. Edwards Deming

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

Deming 101: Theory of Knowledge and the PDSA Improvement and Learning Cycle

This webcast continues Ian Bradbury’s Deming 101 presentation looking at the Theory of Knowledge and the PDSA Learning Cycle. Commenting on Deming’s presentation of the PDSA (plan-do-study-act) cycle in 1951 Ian says It is articulated as a learning cycle. A learning cycle in which you are trying to build both knowledge of customer value and […]

Attributing Fault to the Person Without Considering the System

Fundamental attribution error: attribute fault or defect to the individual without first considering the systemic effect. When we fall into this trap the system is not improved. What we want to do is when we find poor results is think about how the system can be improved to consistently produce better results. By using management […]