The W. Edwards Deming Institute Blog

Posts Tagged ‘systems thinking’

The Transformation from School Based Learning to Lifelong Learning

Guest post by John Hunter. This webcast shows Bjarne Wig’s presentation, The Transformation of Learning, at the 2015 Deming Research Seminar. See Bjarne’s research paper that forms the basis of the talk: The Transformation of Learning at the Work Place. Educational institutions are becoming dinosaurs with regard to the need for continuous learning. The entire […]

The Funnel Experiment with Brian Hwarng

Guest post by John Hunter. This webcast shows Brian Hwarng’s presentation, The Funnel Experiment, at the 2015 Deming Research Seminar. As Brian says: The purpose [of the funnel experiment] is to demonstrate, by theory, the losses that are caused by tampering. Chapter 9 (“The Funnel”) of The New Economics is a good source to learn […]

Transforming Jet-Hot by Viewing the Organization as a System

Guest post by John Hunter. Jet-Hot‘s story provides an example of applying Deming’s work to transform a real enterprise. Gordon McGilton and Dennis Sergent share evidence from their experience that will help others transform their enterprises by focusing on their system and aim. Jet-Hot was undergoing bankruptcy, with all the problems that entails. They used […]

Public Administration: Past, Present, and Future

Professor Ravi Roy, Director of the W. Edwards Deming Incubator for Public Affairs at Southern Utah University spoke at the Deming Management in Public Administration Conference earlier this year on Public Administration: Past, Present, and Future. Quoting Denzau and North (from Shared Mental Models: Ideologies and Institutions, I believe) Systemic transformations are rooted in a […]

The Degree of Interdependence

Dr. Deming discusses the interdependence of business in: Managing the Organization as a System. For example, in a bowling team each one plays his one solos, on the other hand in an orchestra it is all interdependence. They work together as a system. I’d say that the degree of interdependence is probably greater in a […]

Creating Technology Solutions that are Appropriate Given the System Context

Kentaro Toyama‘s presentation at the 2016 Annual Deming Institute Conference – Geek Heresy: Technology’s Law of Amplification From the website for Kentaro’s book, Geek Heresy “Toyama’s research reminds us that there are few one-size-fits-all solutions. If technology is going to improve the lives of the world’s poorest, it must be grounded in a deep understanding […]

Curiosity, Learning, Knowledge, and Improvement with Tim Higgins

Tim Higgins provided the Deming 101 presentation at our 2016 annual conference – Curiosity, Learning, Knowledge, and Improvement: Tim starts off by saying that some people think Deming’s life was about variation but Deming’s purpose for understanding variation was to learn. This insight is wise. Quotes are useful to provide focus but that can also […]

Using Checklists to Reduce Process Variation and Improve Results

The Checklist Manifesto by Atul Gawande is a wonderful book about how to create systems that work. At the core the Checklist Manifesto is about determining the critical process conditions and creating a system to assure that the those process items are properly handled. In the book Atul Gawande paraphrases Daniel Boorman, veteran pilot who […]