The W. Edwards Deming Institute Blog

Posts Tagged ‘quotes’

Export anything to a friendly country except American management

One of the reasons quotes by W. Edwards Deming are so popular is that he had an incredible understanding of the practice of management. Another reason they are popular is he had a sense of humor that was captured well in several popular quotes. This quote is included on the back of The Deming Management […]

Images for Quotes by W. Edwards Deming

We have added images to our W. Edwards Deming quote web site. Each quote has two image styles to chose from. And the images include a link to the page on our web site that provides context for the quote along with links to additional information about the quote within the context of Deming’s ideas […]

Create Constancy of Purpose

The purpose of creating constancy of purpose is to maximize the benefits to the organization of the other facets of Deming’s management system. It is not an end, it is the means to an end.

People Copy Examples and Wonder Why They Don’t Succeed

People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing. W. Edwards Deming in The Deming of America. See a longer quote with more context. We can learn from looking at what others do well. But when we try and copy practices, processes, techniques, […]

Myth: If You Can’t Measure It, You Can’t Manage It

It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth. W. Edwards Deming, The New Economics, page 35. One of the quotes you will see quite frequently “incorrectly” attributed to Dr. Deming is “if you can’t measure it, you can’t manage it.” I suppose you could […]

Why do you hire dead wood? Or why do you hire live wood and kill it?

The common objection to seniority pay is, “It’s rewarding dead wood!” My response is, “Why do you hire dead wood? Or why do you hire live wood and kill it?” Peter Scholtes, The Leader’s Handbook, page 331. Peter worked with Dr. Deming and presented at the 2 day Deming seminars with W. Edwards Deming. You […]

You Burn, I’ll Scrape

our system of make-and-inspect, which if applied to making toast would be expressed: “You burn, I’ll scrape.” Joe Sensennbrer quoting Dr. Deming in his article, Quality Comes to City Hall This wonderful quote highlights Dr. Deming’s ability to use humor and create a simple visual to drive home a point. We can all easily see […]

All That People Need to Know is Why Their Work is Important

Motivation – nonsense. All that people need to know is why their work is important. W. Edwards Deming, From a speech at General Motors in 1992: Introduction to a System. The Essential Deming We do a great disservice to our organizations when see motivation as the cause of poor results. Your management system should nurture […]