The W. Edwards Deming Institute Blog

Posts Tagged ‘quality tools’

Software Code Reviews from a Deming Perspective

Software code review is the practice of reviewing the software code written by colleagues on your software development team. Like many practices the form it takes can vary quite a bit. W. Edwards Deming stated in Out of the Crisis: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass […]

Stratify Data to Hone in on Special Causes of Problems

We have a tendency to focus on special causes even when poor results are due to common causes within the system. To improve results that are due to the system trying to determine the specific problem with any bad result and fix that problem is an inefficient strategy. But there are times when seeking the […]

Creating the Foundation for a Learning Organization

Cliff and Jane Norman (Profound Knowledge Products, Inc.) presented a session at our 2016 annual conference titled: Applying Deming’s Philosophy and Theory to Create the Foundation for a Learning Organization. Cliff, quoting Brian Joiner in the presentation: It takes one kind of brains to start something, it takes a different type of brains to sustain […]

Educate New Managers on Their New Responsibilities

Far too often companies promote employees into management positions and expect them to fulfill the obligations of their new position without helping prepare them to meet their new responsibilities. People who excelled at doing their non-supervisory job often have little education or experience to succeed with their new responsibilities. Managing a software development team is […]

Jobs to be Done

In Clayton Christensen’s new book, Competing Against Luck, the authors delve into the importance of gaining a deep understanding of what your customers desire. The book lays out a Theory of Jobs to be Done in a very compelling way. To me this is a great example of extending Deming’s ideas with a great deal […]

Using Dr. Deming’s Ideas at Baptist Memorial Health Care

Skip Steward, Chief Improvement Office (CIO) for Baptist Memorial Health Care Corporation in Memphis, Tennessee is the latest guest on the Deming Podcast (download the podcast). Dr. Deming’s thinking continues to influence me, not only in things like PDSA thinking, but also in some of those other fundamental principles around constancy of purpose, around how […]

Using Deming’s Ideas When Your Organization Doesn’t

If people asked Dr. Deming what they should do if they tried to get their company to adopt Deming’s ideas on management and the company wouldn’t he often suggested working on their resume and applying to other companies. Of course a tricky part of this decisions is determining how much effort to put into getting […]

Using Checklists to Reduce Process Variation and Improve Results

The Checklist Manifesto by Atul Gawande is a wonderful book about how to create systems that work. At the core the Checklist Manifesto is about determining the critical process conditions and creating a system to assure that the those process items are properly handled. In the book Atul Gawande paraphrases Daniel Boorman, veteran pilot who […]

Applying Understanding of Variation to Large Datasets

Understanding Variation by Thomas Nolan, Rocco J. Perla and Lloyd Provost. There have been large changes in the use of data since the publication of Understanding Variation, by Thomas Nolan and Lloyd Provost. The new article discusses how to use an understanding of variation when working with large datasets (for example, government data). From the […]