The W. Edwards Deming Institute Blog

Posts Tagged ‘psychology’

Transforming the Management System of an Organization

In response to our request asking what topics readers would like to see addressed on our blog, Dan Bracewell said: I’d like to see some posts about how to implement change in an organization. How does one get an organization to start looking at itself as a system? How does one get the organization to […]

Change the Situation – Get a Different Result

David Langford’s presentation at the 2015 Deming in Education conference starts with a clip from Clare Crawford Mason’s PBS presentation on Mt. Edgecumbe High School, in Sitka, Alaska. Deming was a champion of the individual. He would go into companies and he would just berate management, but he loved the workers… He would say things […]

Using Outdated Management Practices Can Be Very Costly

Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014), Distorting the System, Distorting the Data or Improving the System (2013), Dr. Deming on the problems with targets or goals. Wells Fargo to pay $150 million-plus […]

Finding Joy In Learning: Applying Deming’s Theory to Schools

Presentation by Michael King and Jane Kovacs at the 2015 Deming in Education conference – Finding Joy In Learning: Applying Deming’s Theory to Schools. The speakers work for Quality Learning Australasia (QLA). QLA’s website has quite a bit of useful information. One of the tools they used in the presentation is a Lotus diagram which […]

Using Deming’s Ideas Today to Promote Trust and Meaningful Work

Joshua Macht wrote an article for the Harvard Business Review (published in June) : The Management Thinker We Should Never Have Forgotten. In that article he explores the importance of Dr. Deming’s ideas today. He quotes from the response W. Edwards Deming sent Peter Senge on his book, and which Senge included in his introduction […]

Export anything to a friendly country except American management

One of the reasons quotes by W. Edwards Deming are so popular is that he had an incredible understanding of the practice of management. Another reason they are popular is he had a sense of humor that was captured well in several popular quotes. This quote is included on the back of The Deming Management […]

Why Some Things in Education Work….and Others Don’t

Presentation by JW Wilson at our 2015 Deming in Education conference: Why Some Things in Education Work….and Others Don’t: There is a mismatch between what science knows and what education does. This is true in education and management. We are not very effective at adjusting existing practices based on new knowledge. In his presentation JW […]

From Chaos to Process at Fitness Matters

From Chaos to Process at Fitness Matters, a Deming Institute podcast (download podcast) with Travis Timmons, owner of Fitness Matters and Kelly Allan, Senior Associate of Kelly Allan Associates and Chair of the Deming Institute Advisory Board. Travis: A few years ago I would ask is there was any issues or things that could be […]

Silos to Systems: Presentation by Lisa Snyder

Silos to Systems: Our Journey to World Class – presentation by Lisa Snyder at the First Annual Deming in Education conference. In one of the videos included in the presentation we hear this quote In this model you really are a team of teachers. And that is a shift in mindset a shift in thinking […]