The W. Edwards Deming Institute Blog

Posts Tagged ‘managing people’

Fixing Education: A Model That Works by Bette Moen

Guest post by John Hunter. This webcast shows Bette Moen’s presentation, Fixing Education: A Model That Works, at the 2012 Annual Deming Conference. Bette is the founder and director of Cedar Crest Academy. Cedar Crest pays close personal attention to each student and adjusts the system to their needs and strengths. The system is adapted […]

Management is Prediction

This guest post is an excerpt from Ed Baker’s book (pages 47-48), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org.   Find a recent interview with Ed on the topic of this blog post at this link. Deming’s criterion of knowledge is whether it helps us to predict and not whether we discover truth, […]

Drawing Lines

Post by Bill Bellows “The boundary of the system to be described…may be drawn around a single company or, around an industry, or as in Japan in 1950, the whole country.  The bigger be the coverage, the bigger be the possible benefits, plus the more difficult to manage.  The aim must include plans for the […]

The price of dignity at work: one company says $20

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori.   Monitoring employees’ time in the restroom is not okay. If you believe monitoring employees’ time in the restroom will materially improve your company’s bottom line, refer to item #1, and please keep […]

Educate New Managers on Their New Responsibilities

Far too often companies promote employees into management positions and expect them to fulfill the obligations of their new position without helping prepare them to meet their new responsibilities. People who excelled at doing their non-supervisory job often have little education or experience to succeed with their new responsibilities. Managing a software development team is […]

Transforming the Management System of an Organization

In response to our request asking what topics readers would like to see addressed on our blog, Dan Bracewell said: I’d like to see some posts about how to implement change in an organization. How does one get an organization to start looking at itself as a system? How does one get the organization to […]

Optimize the Overall System Not the Individual Components

From Dr. Deming’s last interview; published in Industry Week magazine. The results of a system must be managed by paying attention to the entire system. When we optimize sub-components of the system we don’t necessarily optimize the overall system. This is true when looking at the people as Dr. Deming mentions. It is also true […]

Better Meetings for Your Organization

Meetings are often frustrating for those spending time sitting through them. The solutions proposed for this issue often seem not very well thought out to me. The various traits (frequency, length, detailed agendas or not etc.) of meetings are useful or harmful depending on the circumstances. This is similar to Deming’s ideas on management, I […]