The W. Edwards Deming Institute Blog

Posts Tagged ‘management’

Purpose: To Benefit All Stakeholders

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Statement on the purpose of a corporation from the Business Roundtable, August 2019: …we share a fundamental commitment to all of our stakeholders… Delivering value to our customers… Investing in our employees… Dealing fairly and ethically with our suppliers… Supporting the communities in […]

3rd Edition of The New Economics Has Been Released

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The new edition of The New Economics includes an introduction by Kevin Cahill (the Executive Director of The W. Edwards Deming Institute® and W. Edwards Deming’s grandson). This new 3rd Edition (published 25 years after the 1st edition) also includes a new chapter […]

New York Label & Box: A Deming-Inspired Company

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute® web site includes several articles exploring organizations that are applying Deming’s ideas. One of those articles looks at the efforts at New York Label & Box. Steven Haedrich, President New York Label & Box: Essentially, […]

Change Management – Post Change Evaluation and Action

Guest post by John Hunter, who founded curiouscat.com in 1996. Change is difficult in most organizations. It is easiest to just keep doing what has been done. Once something has reached a point where the need for change has been acknowledged how the organization proceeds is important. The first part of the process isn’t in […]

Why Deming / Why Now / Working to transform “our” system

Guest blog by Dennis Sergent, Principal Consultant, Sergent Results Group Like many people, my introduction to W. Edwards Deming was the NBC Special (termed a “Whitepaper”),  “If Japan Can, Why Can’t We?”  His questions within resonated with me immediately, as I was a new supervisor for Bell Telephone.  “What can we do to work smarter, not harder?” […]

Deming 101 by Mike Tveite

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Mike Tveite’s presentation, Deming 101, given at the 2012 Annual W. Edwards Deming Institute Conference. In a previous post I wrote about this presentation and included excellent clips discussing the problems caused by focusing on goals and exploring the […]

Ron Moen’s Presentation: Prediction is the Problem

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. The video shows the presentation by Ron Moen, Prediction is the Problem, at our 2012 annual conference. A previous post on our blog in 2013 included a clip from this talk and explored Ron’s thoughts which might be of interest if you […]

The Most Popular Videos on Our YouTube Channel in 2017

Guest post by John Hunter. Here are the most popular videos on The W. Edwards Deming Institute You Tube channel in the last year. Those with W. Edwards Deming in them are the most popular. The videos with the most views in the last year: W. Edwards Deming: The 14 Points: 46,000 views in 2017 (added […]

Applying Quality as a Business Strategy at Hallmark Building Supplies

Guest post by John Hunter. This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. I have written about this presentation in 2013 with a few selected clips from the presentation. Now we have added the full presentation to our YouTube channel: […]

Understanding and Misunderstanding Variation

Guest post by John Hunter. This webcast shows Mike Stoecklein’s presentation, Understanding and Misunderstanding Variation in Healthcare, at the 2015 Deming Research Seminar. The companion research paper that Mike wrote, Understanding and Misunderstanding Variation in Healthcare is packed with additional information on the topics he discusses and includes a summary of interviews with 40 individuals […]