Tagged: management systems
Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.
Advisory Council Member Bill Bellows shares an as-yet unheard anecdote on siloed decision making from visionary Russ Ackoff.
Business Roundtable puts the many before the few.
Are you using analysis to solve problems at your company? Try synthesis instead! For help, John Hunter directs us to this still-mind-blowing talk from Dr. Russell Ackoff, author of The Art of Problem Solving.
This presentation from Peter Scholtes and Mary Jenkins at the 1994 Ohio Quality and Productivity Forum conference is still all too relevant to today’s challenges in Human Resources.
Need more Deming? There are several blogs exploring the application of his ideas to management of organizations.
Katie Groves, College Business Manager, reflects on this gathering of Deming experts, enthusiasts, and the Deming-curious.
The new edition of The New Economics includes an introduction by Kevin Edwards Cahill and a new chapter by Kelly Allan.
NYLB is putting Deming’s ideas into action, to great success.
Bill Bellows highlights ongoing conversations with Ed Baker, author of The Symphony of Profound Knowledge (created in partnership with Aileron.org).