The W. Edwards Deming Institute Blog

Posts Tagged ‘management system’

Purpose: To Benefit All Stakeholders

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Statement on the purpose of a corporation from the Business Roundtable, August 2019: …we share a fundamental commitment to all of our stakeholders… Delivering value to our customers… Investing in our employees… Dealing fairly and ethically with our suppliers… Supporting the communities in […]

Human Resources in the Post Deming Era

Guest post by John Hunter, founder of curiouscat.com (in 1996). At the 1994 Ohio Quality and Productivity Forum conference, Peter Scholtes and Mary Jenkins shared their presentation, Human Resources in the Post Deming Era: Mary Jenkins: The vast majority of our time is spent discussing business strategies, product strategies and very little time, proportionately, is […]

3rd Edition of The New Economics Has Been Released

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The new edition of The New Economics includes an introduction by Kevin Cahill (the Executive Director of The W. Edwards Deming Institute® and W. Edwards Deming’s grandson). This new 3rd Edition (published 25 years after the 1st edition) also includes a new chapter […]

What is a system?

Guest post by Keith Sparkjoy, vice president of the Sparkjoy Foundation, originally featured as a post at www.keithsparkjoy.com.  Follow this link to listen to our first podcast with Keith. Dictionary definition: “a collection of parts that make up a whole”. Deming took this one step further by postulating that every system must have an aim. Many systems evolve without their “designers” […]

Break the Cycle

Post by Bill Bellows, Deputy Director, The Deming Institute Russell Ackoff had a profound capacity for using stories to educate his audiences about the basic concepts of managing systems, both in his lectures and in his books. He also had a profound way with words. One of my favorites is his warning that “it’s better to […]

In Search of Excellence

Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming  “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]

Two Tweets & A Blog

Guest blog by Bob Browne, author of Sys-Tao – Western Logic and Eastern Flow and former Chairman and CEO of the Great Plains Coca-Cola Bottling Company Tweet One The question, “If Japan can, why can’t we?” conjures up the works of W. Edwards Deming. It also begs another question, “If the Japanese so easily understood […]

Understanding Variation and Appreciating Variety

By John Hunter and Bill Bellows. Beginning in 1951, the Japanese Union of Scientists and Engineers (JUSE) has awarded the Deming Prize to honor organizations, and later, individuals, for extraordinary accomplishments in quality management. Recipients receive a prestigious medal, complete with an image of Dr. Deming, with his quotation, “The right quality and uniformity are foundations […]