The W. Edwards Deming Institute Blog

Posts Tagged ‘management system’

What is a system?

Guest post by Keith Sparkjoy, vice president of the Sparkjoy Foundation, originally featured as a post at www.keithsparkjoy.com.  Follow this link to listen to our first podcast with Keith. Dictionary definition: “a collection of parts that make up a whole”. Deming took this one step further by postulating that every system must have an aim. Many systems evolve without their “designers” […]

Break the Cycle

Post by Bill Bellows, Deputy Director, The Deming Institute Russell Ackoff had a profound capacity for using stories to educate his audiences about the basic concepts of managing systems, both in his lectures and in his books. He also had a profound way with words. One of my favorites is his warning that “it’s better to […]

In Search of Excellence

Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming  “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]

Two Tweets & A Blog

Guest blog by Bob Browne, author of Sys-Tao – Western Logic and Eastern Flow and former Chairman and CEO of the Great Plains Coca-Cola Bottling Company Tweet One The question, “If Japan can, why can’t we?” conjures up the works of W. Edwards Deming. It also begs another question, “If the Japanese so easily understood […]

Understanding Variation and Appreciating Variety

By John Hunter and Bill Bellows. Beginning in 1951, the Japanese Union of Scientists and Engineers (JUSE) has awarded the Deming Prize to honor organizations, and later, individuals, for extraordinary accomplishments in quality management. Recipients receive a prestigious medal, complete with an image of Dr. Deming, with his quotation, “The right quality and uniformity are foundations […]

Applying Quality as a Business Strategy at Hallmark Building Supplies

Guest post by John Hunter. This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. I have written about this presentation in 2013 with a few selected clips from the presentation. Now we have added the full presentation to our YouTube channel: […]

The Landry Principle

Guest post by Doug Stilwell, Assistant Professor in Educational Leadership at Drake University, originally featured as a post at https://sites.google.com/site/dcintrial2/.    Follow this link to listen to our first podcast with Doug. Landry I am the proud owner/friend of a one year old 75 pound golden retriever named Landry, affectionately named after the former and well-respected coach […]

Book Review – Profit Beyond Measure

Post by Bill Bellows, Deputy Director, The Deming Institute H. Thomas (“Tom”) Johnson stands at the forefront of a world-wide community of business thinkers who are unveiling the limitations, as well as assumptions, of the old economics that underlie the mechanistic decision making and planning practices of corporations and organizations. Upon co-authoring his 2001 book, Profit Beyond […]