“Why is change often so difficult in organizations? Errors are punished…Therefore, taking action to change is risky; the safe course of action is to avoid change.” Russell Ackoff broke it down in Part 3 of this “Systems Thinking and Management” presentation.
Katie Groves, College Business Manager, reflects on this gathering of Deming experts, enthusiasts, and the Deming-curious.
Peter Senge reflects on efforts to transform education systems across the United States.
Mike Tveite discusses the importance of adopting Deming’s System of Profound Knowledge in the work of executives and the larger systems within organizations.
Bill Bellows highlights ongoing conversations with Ed Baker, author of The Symphony of Profound Knowledge (created in partnership with Aileron.org).
Bill Bellows looks at “step changes” and how they relate to quality.
Post by Bill Bellows, Deputy Director, The Deming Institute. There is little evidence that we give a hoot about profit. W. Edwards Deming On July 22, 2014, Apple announced financial results for its fiscal third...