Guest post by John Hunter. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides historical business results […]
Guest post by Mark Graban About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” I felt like somebody had shared a bootleg tape of my favorite band, as I wasn’t sure the article had ever been formally published anywhere. Since I wasn’t sure if […]
One of the items Toyota highlights on their web site is winning the Deming Prize in 1965. From the Toyota website: Receiving the Deming Application Prize strengthened Toyota Motor Co., Ltd.’s resolve to push ahead with further TQC initiatives, and based on the points cited by the Deming Prize judges the company set the following […]
This paper discusses the Healthcare Value Network’s Shingo-based assessment process (which has Deming-based principles) and provides examples of application from some of the Healthcare Value Network member organizations.
The Lean Enterprise Institute has published webcasts of discussions with James Womack, Dan Jones and John Shook exploring reflections on 25 years of lean which I think are quite good. This excerpt looks at learning from other communities of interest and ideas used by the lean startup. I agree with the idea that different management […]