In this presentation, Peter Scholtes gives an entertaining and useful look at the types of personal attitudes toward change.
The new edition of The New Economics includes an introduction by Kevin Edwards Cahill and a new chapter by Kelly Allan.
Peter Scholtes explores myths about the practice of quality management, the importance of viewing the organization as a system, and using the new lens to inform your leadership.
Bill Bellows looks at “step changes” and how they relate to quality.
Guest post by John Hunter. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola...