The W. Edwards Deming Institute Blog

Posts Tagged ‘interaction’

The Transformation is Everybody’s Job

W. Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. The transformation is everybody’s job. One important point to note is that quotes lose a great deal when taken out of context. You can also find quotes by Dr. Deming, such as: “As I use the term here, […]

Exploring Measurement, Presentation by Ian Bradbury

Ian Bradbury presented on Exploring Measurement at our 2016 annual conference. As usual his presentation is packed with great information. I strongly recommend watching (also see links to more presentations by him below). At the very beginning of his talk, Ian says Stuff happens a lot and nothing results from that. But sometimes stuff happens […]

The Degree of Interdependence

Dr. Deming discusses the interdependence of business in: Managing the Organization as a System. For example, in a bowling team each one plays his one solos, on the other hand in an orchestra it is all interdependence. They work together as a system. I’d say that the degree of interdependence is probably greater in a […]

Transforming the Management System of an Organization

In response to our request asking what topics readers would like to see addressed on our blog, Dan Bracewell said: I’d like to see some posts about how to implement change in an organization. How does one get an organization to start looking at itself as a system? How does one get the organization to […]

Industrial Statistics – Research vs Practice

2013 American Statistical Association (ASA) Deming Lecture: Industrial Statistics – Research vs Practice by Vijay Nair, University of Michigan. In his talk Dr. Nair referenced the article, W. Edwards Deming: The Story ofa Truly Remarkable Person, by Robert B. Austenfeld. He also referenced Dr. Deming becoming famous in the USA overnight, at the age of […]

Deming’s Management Ideas Evolved Into the System of Profound Knowledge

W. Edwards Deming spent decades refining his thoughts on management and refining how to present those thoughts. That thinking culminated in what he call the System of Profound Knowledge (SoPK). When people think of Dr. Deming they often think of the use of statistics and control charts, the Plan Do Study Act (PDSA) cycle, the […]

Create Constancy of Purpose

The purpose of creating constancy of purpose is to maximize the benefits to the organization of the other facets of Deming’s management system. It is not an end, it is the means to an end.

People Copy Examples and Wonder Why They Don’t Succeed

People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing. W. Edwards Deming in The Deming of America. See a longer quote with more context. We can learn from looking at what others do well. But when we try and copy practices, processes, techniques, […]

Deming Library Video with Dr. Deming Discussing the 14 Points

The clip above begins with Dr. Deming discussing a facet of the Deming chain reaction: With better quality and lower costs you can capture the market with better quality and lower price. It will help you to stay in business, provide jobs, and more jobs. These clips are taken from the Deming Starter Library on […]

Deming 101: Understanding Systems

In this segment of Ian Bradbury’s talk at the 2013 W. Edwards Deming Institute conference he looks at how your view of the system effects what solutions seem reasonable. If you only view part of the system the solutions you come to can often have negative consequences. And often those consequences are pushed off in […]