The W. Edwards Deming Institute Blog

Posts Tagged ‘innovation’

Tom Rudmik: Thriving in the World of Massive Change

Guest post by John Hunter. This webcast shows Tom Rudmik’s presentation, Thriving in the World of Massive Change, at the 2012 Annual Deming Conference. Tom is CEO of Master’s Academy and College. This is an interesting presentation that includes a look at an array of current scientific breakthroughs. The early part is reminiscent to talks […]

The System of Profound Knowledge Applied to Sales and Marketing

Guest post by John Hunter. This webcast shows Steve Haedrich’s presentation, The System of Profound Knowledge Applied to Sales and Marketing, at the 2015 Deming Research Seminar. Steve is the President of New York Label & Box Works. Steve discussed the importance of understanding the strengths of your organization and remembering that more sales is […]

Jobs to be Done

In Clayton Christensen’s new book, Competing Against Luck, the authors delve into the importance of gaining a deep understanding of what your customers desire. The book lays out a Theory of Jobs to be Done in a very compelling way. To me this is a great example of extending Deming’s ideas with a great deal […]

Product and Service Innovation is Driven by Customer Focused Organizations

At the core of W. Edwards Deming’s philosophy is a focus on delighting customers, allowing everyone to contribute what they have to offer and continually improving. In order to bring about great results certain knowledge and strategies are useful. So things like learning to view the organization as a system and gaining an understanding of […]

Reflections from Dr. Deming on a Foundation for Leading

Presentation by Bill Bellows at our 2014 annual conference – The End of Perfection: Reflections from Dr. Deming on a Foundation for Leading improvement efforts could be advanced by acknowledging self imposed restrictions on our thinking Bill discussed how seeking to eliminate defects (zero defects) and the wishing to reach perfection are antithetical to continual […]

Deming Podcast with Scott Dalgleish, CEO at Phase IV Engineering

Scott Dalgleish is the CEO at Phase IV Engineering Scott first encountered Deming’s ideas while an engineer at Proctor & Gamble in 1986. Deming training was rolled out to us. I thought it was a really wonderful thing. It provided some very innovative and realistic solutions to solve a lot of problems in the plant. […]

Deming’s Stage 0: By What Method?

Ron Moen’s presentation at The W. Edwards Deming Institute 2014 conference – Deming’s Stage 0: By What Method? Ron talks about W. Edwards Deming teaching a 2 week course on consumer research in Japan in 1951: that course included a section titled “the art of questioning and interviewing.” Dr. Deming had participants go out into […]

Creativity Inc. – Using Deming’s Ideas at Pixar

Ed Catmull co-founded Pixar with Steve Jobs and John Lasseter. In Ed’s book, Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, he discusses how important Deming’s ideas were to his efforts to help make Pixar what it is today. As we struggled to get Pixar off the ground, Deming’s […]