The W. Edwards Deming Institute Blog

Posts Tagged ‘Deming Institute annual conference’

Eliminating Sales Commissions at Air Force One

At Air Force One, the word team means something Over the past few years, Air Force One CEO Greg Guy did away with commission pay for all sales associates and general managers. “The performance has been great and I would never consider going back,” he says. Of the HVAC contractor’s 170 employees, pay changed for […]

Creating the Foundation for a Learning Organization

Cliff and Jane Norman (Profound Knowledge Products, Inc.) presented a session at our 2016 annual conference titled: Applying Deming’s Philosophy and Theory to Create the Foundation for a Learning Organization. Cliff, quoting Brian Joiner in the presentation: It takes one kind of brains to start something, it takes a different type of brains to sustain […]

Eric Budd Presentation on Data and Operational Definitions

Eric Budd’s presentation at the 2016 Annual Deming Institute Conference: An Exercise in Operational Definition. The exercise Eric uses in the presentation shows how much variation can show up in data – just from how the data is collected. And in this example the data even has an operational definition used in collecting the data. […]

Curiosity, Learning, Knowledge, and Improvement with Tim Higgins

Tim Higgins provided the Deming 101 presentation at our 2016 annual conference – Curiosity, Learning, Knowledge, and Improvement: Tim starts off by saying that some people think Deming’s life was about variation but Deming’s purpose for understanding variation was to learn. This insight is wise. Quotes are useful to provide focus but that can also […]

Overview and Status of The W. Edwards Deming Institute

Kevin Cahill, Executive Director of The W. Edwards Deming Institute provided an overview and status of the Institute at our last annual conference. Kevin mentioned our updated web site, our presence on various social media sites and the quote web site we created last year. A lot of people ask about my grandfather’s quotes. If […]

Change the Situation – Get a Different Result

David Langford’s presentation at the 2015 Deming in Education conference starts with a clip from Clare Crawford Mason’s PBS presentation on Mt. Edgecumbe High School, in Sitka, Alaska. Deming was a champion of the individual. He would go into companies and he would just berate management, but he loved the workers… He would say things […]

2016 W. Edwards Deming Institute Annual Conference, 16 to 18 September 2016

2016 Deming Institute Annual Conference September 16 – 18, 2016 Michigan State University East Lansing, Michigan Find more information and the registration form. This webcast is a clip from Ian Bradbury’s presentation at a previous annual conference. Facilitators Eric Budd, Improvement Coordinator at Peaker Services Dennis Sergent, President & Principal Consultant – Sergent Results Group […]

The W. Edwards Deming Institute 2016 Fall Conference, Sep 16-18

2016 Deming Institute Annual Conference September 16 – 18, 2016 Michigan State University East Lansing, Michigan Find more information and the registration form. Facilitators Eric Budd, Improvement Coordinator at Peaker Services Dennis Sergent, President & Principal Consultant – Sergent Results Group Jim Benson and Tonianne DeMaria Barry, Founding Partners – Modus Cooperandi and Co-Authors of […]