Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Peter Scholtes shared his thoughts on A Practical Approach to Change: Some Strategies and Tools at the 1991 Ohio Quality and Productivity Forum conference. In this presentation, Peter gives an entertaining and useful look at the types of personal attitudes toward change (explorers, […]
Guest post by John Hunter, who founded curiouscat.com in 1996. Change is difficult in most organizations. It is easiest to just keep doing what has been done. Once something has reached a point where the need for change has been acknowledged how the organization proceeds is important. The first part of the process isn’t in […]
Guest post by John Hunter. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides historical business results […]
Guest post by John Hunter. This webcast shows David Langford’s presentation, When Grading Bites the Dust, at the 2012 Annual Deming Conference. A previous post (Change has to Start from the Top) includes a clip from another talk he gave at the 2012 conference and it is a valuable companion to the video included here. […]
Guest post by John Hunter. This webcast shows Tom Rudmik’s presentation, Thriving in the World of Massive Change, at the 2012 Annual Deming Conference. Tom is CEO of Master’s Academy and College. This is an interesting presentation that includes a look at an array of current scientific breakthroughs. The early part is reminiscent to talks […]
Guest post by John Hunter. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at the Office of Secretary of Defense Quality Management […]
W. Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. The transformation is everybody’s job. One important point to note is that quotes lose a great deal when taken out of context. You can also find quotes by Dr. Deming, such as: “As I use the term here, […]
Doug Hall,CEO and founder of Innovation Engineering, participated in a previous podcast on Using Systems Thinking to Power Strategy, Innovation and Growth. He returns to the Deming Institute podcast again (download) and he shares his approach for using innovation or leadership to improve management practices. Doug talks about command and control management being too slow […]
Far too often companies promote employees into management positions and expect them to fulfill the obligations of their new position without helping prepare them to meet their new responsibilities. People who excelled at doing their non-supervisory job often have little education or experience to succeed with their new responsibilities. Managing a software development team is […]
The greatest obstacle to discovery is not ignorance; it is the illusion of knowledge. – Daniel J. Boorstin After you decide that Deming’s ideas seem valuable you must act to adopt new methods in order to benefit from what you have learned. This takes many forms and I have discussed many possible steps in that […]