Tagged: 14 points


Encouraging Organizational Learning

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/.    Follow this link to listen to our first podcast with Lori. Writer’s block – the struggle is REAL.  People...


Break Down Barriers Between Departments

Some of W. Edwards Deming’s 14 obligations of management have opponents that argue the reverse is wise. Some believe it is good to “motivate” people by making them fearful, for example. Others believe in...


A Perspective on Deming’s Ideas

Here is a long document looking at Deming’s ideas, written by Raphael Vitalo – Deming Revisited: The Real Quality Model for Commerce. The document explores Dr. Deming’s ideas in depth and provides the authors...