The W. Edwards Deming Institute Blog

Archive for the ‘video’ Category

Understanding and Misunderstanding Variation

Guest post by John Hunter. This webcast shows Mike Stoecklein’s presentation, Understanding and Misunderstanding Variation in Healthcare, at the 2015 Deming Research Seminar. The companion research paper that Mike wrote, Understanding and Misunderstanding Variation in Healthcare is packed with additional information on the topics he discusses and includes a summary of interviews with 40 individuals […]

The Funnel Experiment with Brian Hwarng

Guest post by John Hunter. This webcast shows Brian Hwarng’s presentation, The Funnel Experiment, at the 2015 Deming Research Seminar. As Brian says: The purpose [of the funnel experiment] is to demonstrate, by theory, the losses that are caused by tampering. Chapter 9 (“The Funnel”) of The New Economics is a good source to learn […]

Collaborating to Improve Government Performance

Guest post by John Hunter. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at the Office of Secretary of Defense Quality Management […]

Transforming Jet-Hot by Viewing the Organization as a System

Guest post by John Hunter. Jet-Hot‘s story provides an example of applying Deming’s work to transform a real enterprise. Gordon McGilton and Dennis Sergent share evidence from their experience that will help others transform their enterprises by focusing on their system and aim. Jet-Hot was undergoing bankruptcy, with all the problems that entails. They used […]

Improving the Management System with an Understanding of Deming

In his presentation at the 2015 Deming Research Seminar Joseph Schneider discusses his efforts to apply Deming’s ideas within Siemens. Joseph talks about how they worked to use Deming’s ideas even though much of the management system was not within their control (so they had to accept the system had aspects that fight against creating […]

Creativity: Presentation by Heather Groom

Guest post by John Hunter Heather Groom’s presentation on Creativity at our Deming in Public Administration seminar. In discussing the roadblocks to creativity she mentioned the imposter syndrome. I have seen imposter syndrome mentioned very frequently recently (the last year or two). I find it interesting how concepts become popular and are widely shared for […]

The Problem is to Find a Date

Post by Bill Bellows In February 1989, Professor Doug Fox, from Western Connecticut State University’s Ancell School of Business, received a reply to his invitation to Dr. Deming to speak with his classes.   Dr. Deming’s letter, dated February 11th, began with: I thank you for your kind invitation to speak with your classes.   It would […]

Video of W. Edwards Deming at Western Connecticut State University in 1990

Presentation by W. Edwards Deming at Western CT State University – February 1990 We are being ruined by best efforts without knowledge. Sure we want best efforts but guided with knowledge. Efforts guided by instinct do more harm than good. Our problem is best efforts. At about the 50 minute point in the presentation Dr. […]

Public Administration: Past, Present, and Future

Professor Ravi Roy, Director of the W. Edwards Deming Incubator for Public Affairs at Southern Utah University spoke at the Deming Management in Public Administration Conference earlier this year on Public Administration: Past, Present, and Future. Quoting Denzau and North (from Shared Mental Models: Ideologies and Institutions, I believe) Systemic transformations are rooted in a […]