The W. Edwards Deming Institute Blog

Archive for the ‘Uncategorized’ Category

Transformation Paradox

This guest post is an excerpt from Ed Baker’s book (pages 31-32), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Managers in business, school administrators, and teachers may believe that they have to grade, rate, and rank, to manage by numbers and use other traditional methods because these are necessary to do their […]

Command-and-Control Management Style delivers the wrong message

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. My son, Ben, was written up at work for calling off so he could evacuate Florida ahead of Hurricane Irma’s landfall.  You can read about it in The Washington Post.  Seriously. Irma – a […]

What to think when things do not add up…

Post by Bill Bellows “The efforts of the various divisions in a company, each given a job, are not additive.   Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I attended a conference which featured Jack Welch, the former CEO of General Electric, as the opening keynote speaker.   Welch […]

Management is Prediction

This guest post is an excerpt from Ed Baker’s book (pages 47-48), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org.   Find a recent interview with Ed on the topic of this blog post at this link. Deming’s criterion of knowledge is whether it helps us to predict and not whether we discover truth, […]

Drawing Lines

Post by Bill Bellows “The boundary of the system to be described…may be drawn around a single company or, around an industry, or as in Japan in 1950, the whole country.  The bigger be the coverage, the bigger be the possible benefits, plus the more difficult to manage.  The aim must include plans for the […]

“Nailed it.” A lesson in overcoming project complexity

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. When your project shows signs of trouble, go basic first. It was Benjamin Franklin and not 70’s musician Todd Rundgren who first admonished us to pay attention to the basics or be willing to […]

Wouldn’t It Be Nice?

Post by Bill Bellows Long before Adele and Lady Gaga spoke their first words, The Beatles and The Beach Boys were music industry leaders in the US and UK, as well as worldwide airwave competitors.   While neither group may have heard of Alfred Politz, a pioneer in the field of market research, they would have […]

Tis the season….for performance appraisals

Post by Bill Bellows Some years ago, I read an article on performance appraisals and was inspired to contact the columnist in response to their invitation for feedback.    While I did not receive a reply, here is my feedback, which may inspire others to seize a moment in the coming months (or years) to […]

Deming’s Principles of Professional Practice

This guest post is an excerpt from Ed Baker’s book (pages 104-105), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. The distinction between the meanings of the words ethical and moral is not always clear, and often they are used interchangeably as synonyms. Ethics has been used to refer to a system of […]