The W. Edwards Deming Institute Blog

Archive for the ‘respect for people’ Category

Why Dr. Deming’s Work is So Important to Me

Guest post by Mark Graban While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I don’t think I learned anything about Deming or his work as an undergraduate Industrial […]

The Deming Dimension by Henry Neave

The Deming Dimension by Henry Neave provides good historical background and then a well presented explanation of Deming’s ideas on management. It is one of the best books to read to learn about Deming’s ideas. The book includes a forward by W. Edwards Deming: The prevailing system of management has smothered the individual, and consequently […]

Using Deming’s Ideas Today to Promote Trust and Meaningful Work

Joshua Macht wrote an article for the Harvard Business Review (published in June) : The Management Thinker We Should Never Have Forgotten. In that article he explores the importance of Dr. Deming’s ideas today. He quotes from the response W. Edwards Deming sent Peter Senge on his book, and which Senge included in his introduction […]

Some Notes on Management in a Hospital by W. Edwards Deming

We used to publish a newsletter. In the Fall 2006 Deming Interaction we published an excerpt from an article by Dr. Deming: Some Notes on Management in a Hospital (published in 1990 in the Journal of the Society of Health Systems). In the lecture discussed from our last blog post I learned something I didn’t […]

My First Trip To Japan by Peter Scholtes

The Philadelphia Area Council for Excellence organized a tour to visit businesses Japan in 1985 and learn from them. 38 people participated in the trip including Peter Scholtes; William Hunter (my father); Brian and Laurel Joiner; Myron Tribus; and David and Carole Schwinn (David and Carole are presenting at our annual conference in September). Peter […]

Student Led Change

Presentation by Christine Simpson and Sarah Ambrus at the 2015 Deming in Education conference: Empowering Students to Lead Change. In discussing the use of the 5 why’s Sarah made an important point that people would benefit from remembering. Focus on what we can control. Sometimes you have to go back and redefine your problem in […]

Bill Scherkenbach Interview with Dr. Deming

This is a very interesting interview with W. Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at Ford and Deming was consulting with Ford). The interview provides many insightful quotes from Deming and shows his concern for the widespread failures of American management and the suffering caused by […]