The W. Edwards Deming Institute Blog

Archive for the ‘management systems’ Category

Purpose: To Benefit All Stakeholders

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Statement on the purpose of a corporation from the Business Roundtable, August 2019: …we share a fundamental commitment to all of our stakeholders… Delivering value to our customers… Investing in our employees… Dealing fairly and ethically with our suppliers… Supporting the communities in […]

Ackoff on Systems Thinking and Management

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows a Russell Ackoff presentation from 2003. Ackoff starts with a very good explanation of analytic thinking. Then he discusses the importance of understanding systems and why that requires a different type of thinking (synthesis). When you analyze a system you […]

Human Resources in the Post Deming Era

Guest post by John Hunter, founder of curiouscat.com (in 1996). At the 1994 Ohio Quality and Productivity Forum conference, Peter Scholtes and Mary Jenkins shared their presentation, Human Resources in the Post Deming Era: Mary Jenkins: The vast majority of our time is spent discussing business strategies, product strategies and very little time, proportionately, is […]

Blogs Exploring Deming’s Thoughts on Management

Guest post by John Hunter, founded curiouscat.com (in 1996). We are happy that there are several blogs exploring the application of Deming’s ideas to management of organizations. These blogs are likely to be of interest to our readers and we share links to several of them here. The Deming SubReddit collects blog posts and other […]

3rd Edition of The New Economics Has Been Released

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The new edition of The New Economics includes an introduction by Kevin Cahill (the Executive Director of The W. Edwards Deming Institute® and W. Edwards Deming’s grandson). This new 3rd Edition (published 25 years after the 1st edition) also includes a new chapter […]

New York Label & Box: A Deming-Inspired Company

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute® web site includes several articles exploring organizations that are applying Deming’s ideas. One of those articles looks at the efforts at New York Label & Box. Steven Haedrich, President New York Label & Box: Essentially, […]

An Ongoing Conversation with Ed Baker, Episode #1 – January 28, 2019

Post by Bill Bellows, Deputy Director, The Deming Institute, featuring highlights of ongoing conversations with Ed Baker, author of The Symphony of Profound Knowledge (created in partnership with Aileron.org), and a Trustee Emeritus of The Deming Institute. In this first episode, Ed and I share our interpretations of Continuous Improvement and Continual Improvement and why we believe Dr. […]

What is a system?

Guest post by Keith Sparkjoy, vice president of the Sparkjoy Foundation, originally featured as a post at www.keithsparkjoy.com.  Follow this link to listen to our first podcast with Keith. Dictionary definition: “a collection of parts that make up a whole”. Deming took this one step further by postulating that every system must have an aim. Many systems evolve without their “designers” […]