The W. Edwards Deming Institute Blog

Archive for the ‘management systems’ Category

Book Review – The Tyranny of Metrics

Guest post by Michael Godfried: planner and policy analyst in Washington State. Jerry Z. Muller’s The Tyranny of Metrics (2018) is a book that I believe Dr. Deming would have surely appreciated. This well-researched book gives an ever timely overview of the history and drivers behind the misuse of metrics that dominate organizational life in […]

Deming 101 by Mike Tveite

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Mike Tveite’s presentation, Deming 101, given at the 2012 Annual W. Edwards Deming Institute Conference. In a previous post I wrote about this presentation and included excellent clips discussing the problems caused by focusing on goals and exploring the […]

Comparing Lean Thinking and Dr. Deming’s Management Ideas

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows Sarah Pavelka’s presentation, Deming and Lean: The Disparities and Similarities, at the 2012 Annual Deming Conference. Sarah co-authored Tool Time for Lean with David Langford. In a previous post I wrote about this presentation which included a few selected clips […]

Aim as a System

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. TJ Gokcen,CEO of Acquate, shared a presentation at our 2015 International Deming Research Seminar on Aim as a System. In the presentation TJ says that one of management’s responsibilities is to coordinate communication between the interconnected components of a system. Ensuring that feedback […]

Recommended aim, with examples

Guest post by Keith Sparkjoy, vice president of the Sparkjoy Foundation, originally featured as a post at www.keithsparkjoy.com.   Follow this link to listen to our first podcast with Keith. Of all of Deming‘s work, I think the bit with the most potential impact is also the bit that Deming kept close to his vest because it doesn’t advocate company […]

Learning to Discern – Quality & Quantity

Post by Bill Bellows, Deputy Director, The Deming Institute. The basic problem anywhere is quality.   What is quality?   A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market. W. Edwards Deming When our daughter, Allison, was about 3 years old, she joined me for a quick ride to the […]

Instant Karma! and Instant Pudding!

Post by Bill Bellows, Deputy Director, The Deming Institute. The first step is transformation of the individual.  The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people. W. Edwards Deming In January 1970, John Lennon returned to the UK from a holiday in Denmark, inspired by a series […]

Transformation Paradox

This guest post is an excerpt from Ed Baker’s book (pages 31-32), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Managers in business, school administrators, and teachers may believe that they have to grade, rate, and rank, to manage by numbers and use other traditional methods because these are necessary to do their […]