The W. Edwards Deming Institute Blog

Archive for the ‘management systems’ Category

Recommended aim, with examples

Guest post by Keith Sparkjoy, vice president of the Sparkjoy Foundation, originally featured as a post at www.keithsparkjoy.com.   Follow this link to listen to our first podcast with Keith. Of all of Deming‘s work, I think the bit with the most potential impact is also the bit that Deming kept close to his vest because it doesn’t advocate company […]

Learning to Discern – Quality & Quantity

Post by Bill Bellows, Deputy Director, The Deming Institute. The basic problem anywhere is quality.   What is quality?   A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market. W. Edwards Deming When our daughter, Allison, was about 4 years old, she joined me for a quick ride to the […]

Instant Karma! and Instant Pudding!

Post by Bill Bellows, Deputy Director, The Deming Institute. The first step is transformation of the individual.  The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people. W. Edwards Deming In January 1970, John Lennon returned to the UK from a holiday in Denmark, inspired by a series […]

Transformation Paradox

This guest post is an excerpt from Ed Baker’s book (pages 31-32), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Managers in business, school administrators, and teachers may believe that they have to grade, rate, and rank, to manage by numbers and use other traditional methods because these are necessary to do their […]

Utopia: Next Stop or Last Stop?

Post by Bill Bellows, Deputy Director, The Deming Institute. Sir Thomas More was not the first person, nor the last, to disagree with King Henry VIII. His last serious conflict, refusing to attend the coronation of Anne Boleyn as the Queen of England in 1533, was interpreted as a snub against Anne. From this episode, More’s […]

Command-and-Control Management Style delivers the wrong message

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. My son, Ben, was written up at work for calling off so he could evacuate Florida ahead of Hurricane Irma’s landfall.  You can read about it in The Washington […]

What to think when things do not add up…

Post by Bill Bellows, Deputy Director, The Deming Institute. “The efforts of the various divisions in a company, each given a job, are not additive.   Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I attended a conference which featured Jack Welch, the former CEO of General Electric, as the […]