The W. Edwards Deming Institute Blog

Archive for the ‘management systems’ Category

Transformation Paradox

This guest post is an excerpt from Ed Baker’s book (pages 31-32), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Managers in business, school administrators, and teachers may believe that they have to grade, rate, and rank, to manage by numbers and use other traditional methods because these are necessary to do their […]

Utopia: Next Stop or Last Stop?

Post by Bill Bellows Sir Thomas More was not the first person, nor the last, to disagree with King Henry VIII. His last serious conflict, refusing to attend the coronation of Anne Boleyn as the Queen of England in 1533, was interpreted as a snub against Anne. From this episode, More’s enemies organized efforts to […]

Command-and-Control Management Style delivers the wrong message

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. My son, Ben, was written up at work for calling off so he could evacuate Florida ahead of Hurricane Irma’s landfall.  You can read about it in The Washington Post.  Seriously. Irma – a […]

What to think when things do not add up…

Post by Bill Bellows “The efforts of the various divisions in a company, each given a job, are not additive.   Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I attended a conference which featured Jack Welch, the former CEO of General Electric, as the opening keynote speaker.   Welch […]

Standardization With a Systems View Allows Creativity to Flourish

Guest post by John Hunter We all benefit from standardization every day. We can plug our devices into a wall outlet and power them. We can get a replacement battery and have it work as expected. We can type on the keyboard without thinking because the keys are the same on each keyboard. We can […]

Management is Prediction

This guest post is an excerpt from Ed Baker’s book (pages 47-48), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org.   Find a recent interview with Ed on the topic of this blog post at this link. Deming’s criterion of knowledge is whether it helps us to predict and not whether we discover truth, […]

Drawing Lines

Post by Bill Bellows “The boundary of the system to be described…may be drawn around a single company or, around an industry, or as in Japan in 1950, the whole country.  The bigger be the coverage, the bigger be the possible benefits, plus the more difficult to manage.  The aim must include plans for the […]

The Landry Principle

Guest post by Doug Stilwell, originally featured as a post at  https://sites.google.com/site/dcintrial2/.    Follow this link to listen to our first podcast with Doug. Landry I am the proud owner/friend of a one year old 75 pound golden retriever named Landry, affectionately named after the former and well-respected coach of the Dallas Cowboys football team, Tom Landry […]

“Nailed it.” A lesson in overcoming project complexity

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. When your project shows signs of trouble, go basic first. It was Benjamin Franklin and not 70’s musician Todd Rundgren who first admonished us to pay attention to the basics or be willing to […]

Wouldn’t It Be Nice?

Post by Bill Bellows Long before Adele and Lady Gaga spoke their first words, The Beatles and The Beach Boys were music industry leaders in the US and UK, as well as worldwide airwave competitors.   While neither group may have heard of Alfred Politz, a pioneer in the field of market research, they would have […]