The W. Edwards Deming Institute Blog

Archive for the ‘management systems’ Category

Book Review – Profit Beyond Measure

Post by Bill Bellows H. Thomas (“Tom”) Johnson stands at the forefront of a world-wide community of business thinkers who are unveiling the limitations, as well as assumptions, of the old economics that underlie the mechanistic decision making and planning practices of corporations and organizations. Upon co-authoring his 2001 book, Profit Beyond Measure, (with Anders […]

Understanding and Misunderstanding Variation

Guest post by John Hunter. This webcast shows Mike Stoecklein’s presentation, Understanding and Misunderstanding Variation in Healthcare, at the 2015 Deming Research Seminar. The companion research paper that Mike wrote, Understanding and Misunderstanding Variation in Healthcare is packed with additional information on the topics he discusses and includes a summary of interviews with 40 individuals […]

Post-Harvey Restoration: Consider a Deming-Based Approach

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori.   The effects of Hurricanes Harvey and Irma will be felt for years. AccuWeather has reported the cost of recovery efforts will exceed $290 billion. That’s BILLION. With a “b.”   And that’s […]

Management by Extremes

Post by Bill Bellows In the spirit of standardization that is growing in popularity in organizations around the world, is there room for diversity?   That is, is variety really the spice of life, or does it represent a non-value added effort, if not simply waste?    In other words, should variation always be reduced to zero?   […]

Are you a systems thinker?

Post by Bill Bellows A few decades before The Big Bang Theory introduced television audiences to fictional theoretical physicist Sheldon Cooper, with guest appearances by Stephen Hawking, astronomer Carl Sagan was one of the most well-known non-fictional US physicists.   Amongst Sagan’s research interests was the search for extra-terrestrial intelligence, including the odds of finding it […]

The Transformed Map of a Recovering Management Accountant

This post is an excerpt from Ed Baker’s book (pages 140-141), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. About Aileron At Aileron, we fervently believe privately held business fuels free enterprise and raises the quality of life for us all. As businesses move beyond the start-up phase, a systematic approach to your […]

Selling Horses and Seeing Systems

Post by Bill Bellows Midway through graduate school, while employed through the summer months in an engineering position, I joined fellow interns in an after-hours outing at a local pub.   With our internships coming to an end, we invited our department manager to join us.   Unlike the technical questions we answered all summer long, our […]

Manage Costs, Variation, and Waste – Mind the Choices

Post by Bill Bellows As noted in my June 26th post, “It Depends…”, when asked in February 1990 about the trend towards reducing the number of levels of management in organizations, Dr. Deming answered, in his usual Socratic fashion: “Why have more levels than you need?” Now, consider what Socratic questions might have followed these […]

The price of dignity at work: one company says $20

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori.   Monitoring employees’ time in the restroom is not okay. If you believe monitoring employees’ time in the restroom will materially improve your company’s bottom line, refer to item #1, and please keep […]