The W. Edwards Deming Institute Blog

Archive for the ‘Dr. Deming’ Category

Manage Costs, Variation, and Waste – Mind the Choices

Post by Bill Bellows As noted in my June 26th post, “It Depends…”, when asked in February 1990 about the trend towards reducing the number of levels of management in organizations, Dr. Deming answered, in his usual Socratic fashion: “Why have more levels than you need?” Now, consider what Socratic questions might have followed these […]

The price of dignity at work: one company says $20

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/ Monitoring employees’ time in the restroom is not okay. If you believe monitoring employees’ time in the restroom will materially improve your company’s bottom line, refer to item #1, and please keep reading. Item 1 should go without saying. It’s like telling colleagues to […]

Haircuts and Continuous Improvement

Post by Bill Bellows On a summer weekend in 1997, I visited my office for a short time before heading home after a few errands near work.   At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office.  Upon dropping in, I met a […]

Anyone Can Cut Costs, Look Good and Go Out of Business

Guest post by Edward Martin Baker.   A version of this post originally appeared on Aileron.org. About Aileron – At Aileron, we fervently believe privately held business fuels free enterprise and raises the quality of life for us all. As businesses move beyond the start-up phase, a systematic approach to your business is critical to sustainable and […]

It Depends…

Post by Bill Bellows “There is not a day I don’t think about what Dr. Deming meant to us. Deming is the core of our management,” proclaimed Shoichiro Toyoda, Toyota’s president between 1982 and 1992 and chairman between 1992 and 1999, at the 1991 Deming Prize Ceremonies in Japan. One year earlier, in February 1990, […]

Don’t Gamble with your Company’s Culture

Guest post by Lori Fry, originally featured as a post at https://dignityatworkproject.com/ “Our growth is hurting our culture.” “We need more structure, but I’m afraid it will kill our culture.” “Our culture is perfect. We don’t have processes and rules. We hire great people and weed out poor performers.” Culture. When it’s good it’s great. And in […]

The Problem is to Find a Date

Post by Bill Bellows In February 1989, Professor Doug Fox, from Western Connecticut State University’s Ancell School of Business, received a reply to his invitation to Dr. Deming to speak with his classes.   Dr. Deming’s letter, dated February 11th, began with: I thank you for your kind invitation to speak with your classes.   It would […]

Leaders Can Make Music

Guest post by Edward Martin Baker.   A version of this post originally appeared on Aileron.org. About Aileron – At Aileron, we fervently believe privately held business fuels free enterprise and raises the quality of life for us all. As businesses move beyond the start-up phase, a systematic approach to your business is critical to sustainable and […]