The W. Edwards Deming Institute Blog

Archive for the ‘Dr. Deming’ Category

My First Trip To Japan by Peter Scholtes

The Philadelphia Area Council for Excellence organized a tour to visit businesses Japan in 1985 and learn from them. 38 people participated in the trip including Peter Scholtes; William Hunter (my father); Brian and Laurel Joiner; Myron Tribus; and David and Carole Schwinn (David and Carole are presenting at our annual conference in September). Peter […]

Statistical Techniques Allow Management to do a Better Job

In this post I discuss another wonderful paper by Dr. Deming. The W. Edwards Deming Institute makes this paper, and many more, available on our website. As you would expect from a non-profit focused on promoting the application of his ideas these articles are freely available with no barriers to downloading them. On the Teaching […]

Bill Scherkenbach Interview with Dr. Deming

This is a very interesting interview with W. Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at Ford and Deming was consulting with Ford). The interview provides many insightful quotes from Deming and shows his concern for the widespread failures of American management and the suffering caused by […]

Eliminate Slogans, Exhortations and Targets

Point 10 on W. Edwards Deming’s list of 14 points for western management: Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus […]

Institute Leadership

Point 7 in Dr. Deming’s 14 obligations of management: Institute leadership (see point 12 and Chapter 8 in Out of the Crisis). The aim of supervision should be to help people and machines and gadgets to do a better job. Supervision of management is in need of overhaul, as well as supervision of production workers. […]

Images for Quotes by W. Edwards Deming

We have added images to our W. Edwards Deming quote web site. Each quote has two image styles to chose from. And the images include a link to the page on our web site that provides context for the quote along with links to additional information about the quote within the context of Deming’s ideas […]