Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.
Category: Deming Today
Executive Director Kevin Cahill will speak at the National and International Forum for Health Quality in Mexico City this week. The Mexican Ministry of Health hosts this annual event, with an attendance of over 2000 healthcare professionals.
Hear how learning about Deming through our in-person workshops made a huge impact on Wood River Women’s Foundation, in this video interview from our learning event partner Aileron.
Are you managing the parts of your company, or the way the parts interact with each other? We look to Toyota Motor Corporation for insight.
Peter Senge reflects on efforts to transform education systems across the United States.
What do engineering students learn about variation when they launch a catapult with three different sets of instructions?
“Learning is essential for our survival as a society.” – Dennis Sergent shares his Deming journey.