Category: Continual Improvement
Part 3 of “True Improvement vs Illusion of Progress,” a presentation by Peter Scholtes.
Are you responsible for how a part of your organization prioritizes what must be done? If so, you must find a way to devote time to improvement.
Part 2 of True Improvement vs Illusion of Progress, a presentation by Peter Scholtes.
What are five ingredients of true improvement? Peter Scholtes gives us answers as well as a 7-step model for improvement in this timeless presentation.
Interested in understanding the PDSA (Plan – Do – Study – Act) cycle? Here are a whole bunch of resources for you.
Mike Tveite discusses the importance of adopting Deming’s System of Profound Knowledge in the work of executives and the larger systems within organizations.
Peter Scholtes explores myths about the practice of quality management, the importance of viewing the organization as a system, and using the new lens to inform your leadership.
Bill Bellows highlights ongoing conversations with Ed Baker, author of The Symphony of Profound Knowledge (created in partnership with Aileron.org).
Bill Bellows talks about lean management within the (oft-overlooked) larger context of the Deming Philosophy.
Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming “Quality is defined by doing it right the...