“Why is change often so difficult in organizations? Errors are punished…Therefore, taking action to change is risky; the safe course of action is to avoid change.” Russell Ackoff broke it down in Part 3 of this “Systems Thinking and Management” presentation.
Author: John Hunter
Part 3 of “True Improvement vs Illusion of Progress,” a presentation by Peter Scholtes.
Barbara Lawton explains the value and necessity of using the System of Profound Knowledge to improve; and the importance of making it accessible.
This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).
Nicholas Fisher, University of Sydney, presents the 2019 ASA Deming Lecture – Walking with Giants: A Research Odyssey
Five years ago, a CEO made the bold decision to introduce a $70,000 minimum salary for all of his 120 staff. What happened next is classic Deming.
Are you struggling with what data to collect and how to use them to better lead your organization? Dr. Donald J. Wheeler to the rescue in his short and easy read, Understanding Variation: The Key to Managing Chaos.