End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. Point 4 in W. Edwards Deming’s 14 points for management Even today many organizations treat suppliers as adversaries to beat at the […]
The Birth of Lean is an valuable book from the Lean Enterprise Institute. It collects the thoughts of those leading and working with the Toyota Production System in the early days: Taiichi Ohno, Eiji Toyoda, Michikazu Tanaka, Kikuo Suzumura and others. The book doesn’t talk about Dr. Deming directly but provides great thoughts from those […]
This paper discusses the Healthcare Value Network’s Shingo-based assessment process (which has Deming-based principles) and provides examples of application from some of the Healthcare Value Network member organizations.
Guest post by Mike Stoecklein I had the good fortune to get to know Dr. Deming beginning in 1986. I call it a “correspondence relationship”. We wrote letters (these were the days before e-mail, and I doubt that Dr. Deming would ever send an e-mail even if it had existed). I played a small role […]
Joe Dager, Business 901, has published an interview with me in a podcast: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Download podcast directly or via the Business901 iTunes Store. I discussed some of my history with Dr. Deming’s ideas on management and my thoughts on the application of those ideas […]