The W. Edwards Deming Institute Blog

Posts Tagged ‘theory of knowledge’

Knowledge About Psychology for Managers, from Dan Ariely

One of the four cornerstones of Dr. Deming’s management system is an understanding of psychology. Dr. Deming continued to learn and adapt based on the latest research and what to continually improve his ideas on management. To stay true to his vision, we need to continually improve our understanding based on new knowledge. Dan Ariely, […]

The Red Bead Experiment with Dr. W. Edwards Deming

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

Attributing Fault to the Person Without Considering the System

Fundamental attribution error: attribute fault or defect to the individual without first considering the systemic effect. When we fall into this trap the system is not improved. What we want to do is when we find poor results is think about how the system can be improved to consistently produce better results. By using management […]

Theory of Knowledge: Can We Trust Our Memories?

Dr. Deming’s included the the theory of knowledge (how do we know that what we “know” is so) as one of the four inter-related components of his management system. How to apply an understanding of the theory of knowledge within the management system for their organization often gives people trouble. Lets look at how to […]

Distorting the System, Distorting the Data or Improving the System

In Fourth Generation Management (I highly recommend this book, by the way), Brian Joiner provided an excellent summary of the options to get better “results” (as measured by the data used). The options are to: distort the system distort the data improve the system Obviously we hope to improve the system; and we would like […]

Dr. Deming Video: A Theory of a System for Educators and Managers

This Video with W. Edwards Deming, Russell Ackoff and David Langford discussing education. Lloyd Dobbins brings together the comments of those 3. This is part of one of the videos in the Deming Library which explores Deming’s ideas and brings in experts on various topics to explore this ideas with Dr. Deming. The video includes […]

Dr. Deming Called for the Elimination of The Annual Performance Appraisal

In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of performance, merit rating, or annual review… The idea of a merit rating is alluring. the sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people […]

Theory of Knowledge

The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores the theory of knowledge in the context of Dr. Deming’s management philosophy. “The greatest obstacle to discovery […]