The W. Edwards Deming Institute Blog

Posts Tagged ‘System of Profound Knowledge’

Approaching Sustainability Using Deming’s Thinking

Excerpt from panel discussion on Deming and Sustainability with Andrew KcKeon at the 2013 Deming Institute Fall Conference. Andrew mentions Clayton Christensen’s work with the innovators dilemma which I also think is very worthwhile. Andrew also says: Systems thinking and addressing sustainability is the end of externalities. Because what it says is those aren’t external, […]

Deming 101 with Ian Bradbury

This is the first webcast excerpt from the 2013 Annual conference of The W. Edwards Deming Institute we have posted. This is from Ian Bradbury’s presentation: Deming 101. This is a system [of management] and within each of these areas there are powerful ideas but a large part of the value of this comes in […]

Customer Focus with a Deming Perspective

There are few managers today that would say their organization doesn’t focus on customers. It is fairly accepted that in order to proposer a business needs to convince customers to pay. But I find most organizations I interact with don’t do a decent job of focusing on customers (so customers are provided much worse service […]

Using Deming’s Management Ideas to Explore Sustainability

Andrew McKeon spoke at the annual Deming Institute conference this year on: Disruptive Sustainability and Deming. Quality Digest interviewed Andrew in webcast above. Andrew uses the 4 elements of Deming’s System of Profound Knowledge to look at climate change in the webcast and also his article: Deming, Profound Knowledge, and Global Sustainability From the Quality […]

The New Economics Book Discussion Group

Aerojet-Rocketdyne has been running group discussions of Dr. Deming’s book by phone for years. Beginning Monday, 4 November, 2013, and continuing from 3 – 5 pm Pacific time on the dates listed below, via phone we will be discussing The New Economics by W. Edwards Deming. The Aerojet-Rocketdyne course visits another area along “An InThinking […]

2013 Annual Deming Conference Recap: Homecoming At Purdue

Guest post by Mike Stoecklein I was at Purdue University this past weekend for what I would call a “homecoming”. I did not attend this university, but I still think of this as a homecoming. The W. Edwards Deming Institute hosts an annual conference at universities around the United States. This year it is at […]

Do We Need to Find Management Ideas from Our Industry?

Quite often people are concerned that our industry isn’t the same as some example. And often this leads to concerns that we can’t use the ideas. Deming’s management system is not prescriptive. There is not a recipe for how to implement the ideas in your organization. This often frustrates people. But the lack of prescriptive […]

People are Part of the Management System

People are part of the system; they need help… Many people think of machinery and data processing when I mention system. Few of them know that recruitment, training, supervision, and aids to production workers are part of the system. – W. Edwards Deming on page 366 of Out of the Crisis It is often difficult […]

The Development of Deming’s Management System

Jan 24 1989 – first presentation of Deming’s “System of Profound Knowledge” Knowledge of variation; statistical theory Knowledge of the distinction between common causes and special causes Knowledge about the loss from tampering Knowledge about the interaction of forces Knowledge of operational definitions Knowledge psychology Knowledge of cooperation and its benefits It is interesting to […]