In Fourth Generation Management (I highly recommend this book, by the way), Brian Joiner provided an excellent summary of the options to get better “results” (as measured by the data used). The options are to: distort the system distort the data improve the system Obviously we hope to improve the system; and we would like [...]
The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores knowledge of variation in the context of Dr. Deming’s management philosophy. Even the cursory overviews of Dr. [...]
Dr. Deming added 2 diseases to the lists after this video. He was always learning and updating his thoughts and recommendations. As we have stated earlier, this blog attempts to continue that practice by examining Dr. Deming’s ideas and also looking at how those ideas have evolved as they have been applied. List of the [...]