The W. Edwards Deming Institute Blog

Posts Tagged ‘respect for people’

The Red Bead Experiment with Dr. W. Edwards Deming

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

Management of USA Apparel Operations is a Huge Barrier to Production in the USA

Randy Harward spoke at the 2013 Deming Institute annual conference about his experience with applying Deming’s management ideas at Patagonia. Low energy costs in the USA are a significant factor driving companies to consider moving apparel production to the USA. Energy costs have decreased in the USA (driven by excess supplies of natural gas driving […]

Employee Involvement at Western Mountaineering

Randy Harward spoke at the 2013 Deming Institute annual conference on applying Deming management methods at Western Mountaineering and Patagonia. Western Mountaineering was facing a cash flow crisis when Randy Harward took over and he strongly considered closing down. Given the problems the “only way out of the situation was to increase turns” (increase how […]

Peter Scholtes on Managing People and Motivation

Peter Scholtes on understanding people and why they behave as they do; from his presentation at the 2008 Deming Institute conference in Madison, Wisconsin. In the presentation he discussed the 6 leadership competencies from his book, The Leader’s Handbook, which is based on Deming’s ideas on management. Peter was one of those who taught seminars […]

We are Here to Learn, to Make a Difference and to Have Fun

Dr. Deming would start his seminars with a quote that set the tone for the seminar: “We are Here to Learn, to Make a Difference and to Have Fun.” In that statement you can see the importance Deming placed on knowledge, effectiveness (also compassion – when looking at all his work, being effective at doing […]

Respect for Employees – Don’t Waste the Ability of People

Clare Crawford Mason published this interview, with Dr. Deming, at the time of her NBC broadcast, If Japan Can Why Can’t We (1980). ‘Made in Japan’ Is No Joke Now, Thanks to Edwards Deming: His New Problem Is ‘Made in U.S.A.’: Does job security affect productivity? Dr. Deming: In Japan a company worker’s position is […]

The Demands of the Enterprise on the Worker

From The Practice of Management by Peter Drucker, The Demands of the Enterprise on the Worker (page 268): The enterprise must expect of the worker not the passive acceptance of a physical chore, but the active assumption of responsibility for the enterprise’s results. This attitude not only is necessary for organizations to prosper today, it […]

Why ThoughtWorks Eliminated Sales Commissions

Martin Fowler offers insightful details on the problems with using sales commissions (click on the right arrow button at the very top middle to see the next slide). Some quotes from his presentation: there are serious problems with the sales commission model, problems that led ThoughtWorks to get rid of all sales commissions in 2013 […]

Podcast Discussing Dr. Deming’s Ideas, The Deming Institute and Toyota

Joe Dager, Business 901, has published an interview with me in a podcast: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Download podcast directly or via the Business901 iTunes Store. I discussed some of my history with Dr. Deming’s ideas on management and my thoughts on the application of those ideas […]