The W. Edwards Deming Institute Blog

Posts Tagged ‘management’

Sourced Quotes by W. Edwards Deming

Dr. Deming was very quotable. There are a great number of wonderful quotes. They capture ideas well and are powerful. Without context though quotes can be mis-interpreted. And without context they lose much of the power they have when understood within the management system Dr. Deming had in mind. I have been working on compiling […]

The Red Bead Experiment with Dr. W. Edwards Deming

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

Management of USA Apparel Operations is a Huge Barrier to Production in the USA

Randy Harward spoke at the 2013 Deming Institute annual conference about his experience with applying Deming’s management ideas at Patagonia. Low energy costs in the USA are a significant factor driving companies to consider moving apparel production to the USA. Energy costs have decreased in the USA (driven by excess supplies of natural gas driving […]

Process Thinking at Patagonia

Randy Harward spoke at the 2013 Deming Institute annual conference on applying Deming management methods and sustainability and Patagonia. It was better because designers and developers went from being just people who bought things, and marketed them, to people who had to understand and solve problems throughout the whole process. They became process engineers, every […]

Online Resources for W. Edwards Deming’s Management Ideas

There are many online resources for those looking to improve the practice of management in their organization in a way consist with Dr. Deming’s management system. The W. Edwards Deming Institute maintains several online resources: The W. Edwards Deming Institute web site, which includes a weath of resources including over 60 articles by Dr. Deming […]

Unknown and Unknowable Data

From Out of the Crisis, page 121: the most important figures that one needs for management are unknown or unknowable (Lloyd S. Nelson, director of statistical methods for the Nashua corporation), but successful management must nevertheless take account of them. We need to manage systems even though we cannot collect data that would be extremely […]

Attributing Fault to the Person Without Considering the System

Fundamental attribution error: attribute fault or defect to the individual without first considering the systemic effect. When we fall into this trap the system is not improved. What we want to do is when we find poor results is think about how the system can be improved to consistently produce better results. By using management […]

People are Part of the Management System

People are part of the system; they need help… Many people think of machinery and data processing when I mention system. Few of them know that recruitment, training, supervision, and aids to production workers are part of the system. – W. Edwards Deming on page 366 of Out of the Crisis It is often difficult […]