Mark Graban interviewed Clare Crawford-Mason for his Lean Blog podcast. Clare produced If Japan Can… Why Can’t We?, Deming Library video series and Good News… How Hospitals Heal Themselves. She discussed quite a few important ideas including: The value of cooperation (that is often obscured by a focus on competition) Appreciation for systems Looking beyond [...]
Martin Fowler offers insightful details on the problems with using sales commissions (click on the right arrow button at the very top middle to see the next slide). Some quotes from his presentation: there are serious problems with the sales commission model, problems that led ThoughtWorks to get rid of all sales commissions in 2013 [...]
The title of chapter 5 of the New Economics is Leadership. From that chapter, page 116 As I use the term here, the job of a leader is to accomplish transformation of his organization. He possesses knowledge, personality, and persuasive power (chapter 6 [Management of People]). How may he accomplish transformation? First, he has theory. [...]
Dr. Deming is well known for urging companies to bring a scientific rigor to their management practices. For that reason, some people remember his primary emphasis being on control charts and PDSA and using data to validate decisions and drive improvement. It is true that he preached the importance of using this thinking to improve. [...]