The W. Edwards Deming Institute Blog

Posts Tagged ‘leadership’

The Red Bead Experiment with Dr. W. Edwards Deming

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

Support of Top Management is Not Sufficient

Support of top management is not sufficient. It is not enough that top management comity themselves for life to quality and productivity. They must know what it is that they are committed to — that is, what they must do. These obligations can not be delegated. Support is not enough: action is required. – W. […]

Dr. Deming on Leadership and Management of People

What is a leader? As I use the term here, the job of a leader is to accomplish transformation of his organization. He possesses knowledge; he himself has been transformed. He has personality and persuasive power. How may he accomplish transformation? First he has theory. He understands why the transformation would bring gain to his […]

Improvement is a Learning Process

Improvement of Quality and Productivity, to be successful in any company, must be a learning process, year by year, top management leading the whole company. W. Edwards Deming page 139, Out of the Crisis Understanding the importance of learning is often one sign of the maturity of the improvement effort. As organizations have more success […]

Peter Scholtes on Managing People and Motivation

Peter Scholtes on understanding people and why they behave as they do; from his presentation at the 2008 Deming Institute conference in Madison, Wisconsin. In the presentation he discussed the 6 leadership competencies from his book, The Leader’s Handbook, which is based on Deming’s ideas on management. Peter was one of those who taught seminars […]

Do We Need to Find Management Ideas from Our Industry?

Quite often people are concerned that our industry isn’t the same as some example. And often this leads to concerns that we can’t use the ideas. Deming’s management system is not prescriptive. There is not a recipe for how to implement the ideas in your organization. This often frustrates people. But the lack of prescriptive […]

Managers Should Focus on Eliminating De-motivation

The only thing you can do as a manager is de-motivate people. When you start thinking like that you starting thinking about how am I operating, what am I doing that’s causing people around me to be de-motivated. Am I preventing them from thinking? Manager’s job is to eliminate de-motivation, not to motivate. Peter Scholtes’ […]

Change has to Start from the Top – Webcast with David Langford

David Langford quotes Dr. Deming as saying “Change has to start from the top.” As David says in the video he struggled trying to get the top of his organization involved in management improvement. And then he realized: You are the top of your system. Change your thinking, change your process – you change your […]

Mobility of Management

Mobility of management, job hopping was one of the practices Dr. Deming included in his list of 7 Deadly Diseases. To understand why we can look at the underpinnings of Deming’s management system. Two of the four elements that comprise the management system play a big role in why the rapid movement of managers and […]