The W. Edwards Deming Institute Blog

Posts Tagged ‘extrinsic motivation’

The Red Bead Experiment with Dr. W. Edwards Deming

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

Peter Scholtes on Managing People and Motivation

Peter Scholtes on understanding people and why they behave as they do; from his presentation at the 2008 Deming Institute conference in Madison, Wisconsin. In the presentation he discussed the 6 leadership competencies from his book, The Leader’s Handbook, which is based on Deming’s ideas on management. Peter was one of those who taught seminars […]

What Really Motivates Us?

The quotes of Dan Pink from the webcast are backed by decades of research and support W. Edwards Deming’s views on managing people. “We are not as endlessly manipulatable and predictable as you would think.” “Once a task called for even rudimentary cognitive skill a larger reward led to poorer performance.” “The best use of […]

Why ThoughtWorks Eliminated Sales Commissions

Martin Fowler offers insightful details on the problems with using sales commissions (click on the right arrow button at the very top middle to see the next slide). Some quotes from his presentation: there are serious problems with the sales commission model, problems that led ThoughtWorks to get rid of all sales commissions in 2013 […]

Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking

Dr. Deming explained that paying sales commissions to staff introduced distortions into the organization that damaged overall performance. Each topic has different connections to Deming’s system of profound knowledge, as he laid it out in the New Economics. The problems with sales commissions heavily touch on all of the four areas of the management system. […]