The W. Edwards Deming Institute Blog

Posts Tagged ‘evidence based management’

The History and Evolution of the PDSA Cycle

Ron Moen and Clifford Norman wrote a very interesting article on the history of the PDSA cycle: Clearing up myths about the Deming cycle and seeing how it keeps evolving. It is not enough to determine that a change resulted in improvement during a particular test, according to Moen, Nolan and Provost. As you build […]

Deming in Education: Education as a System

In this podcast (download) David Langford becomes the first repeat guest. David is the CEO and founder of Langford International and a Deming Institute Advisory Board member. David continues discussing his thoughts on using Deming’s ideas to improve education. By looking at education as a system and examining what the goals are you find a […]

The System Will Produce What It’s Capable of Producing

Which brings us to response time targets. Putting aside the arguments that numerical targets are arbitrary and prone to causing dysfunctional behaviour*, a critical further point is that targets do not provide a method. Neither do they provide additional capacity for achieving the improvements sought. Therefore, setting an arbitrary numerical target for response times (or anything else), simply does not change anything about those systems conditions that dictate predictable levels of performance. The system will produce what it’s capable of producing, whether the target is there or not.

A Blog Following the Management of Finishing Technology Using Deming’s Ideas

Fred Warmbier, owner of Finishing Technology (based outside of Cincinnati, Ohio, USA), and Kelly Allan are writing a blog on the New York Times exploring how Deming’s management ideas are put into practice at Finishing Technology. A comment Fred posted to the blog (The New York Times choses to have urls not show the comment […]

Thinking Required – Not Just a Recipe to Follow

One of the most powerful aspects of Deming’s management ideas also frustrate some people. Dr. Deming didn’t believe in simple guides telling managers what to do – his ideas are not prescriptive. The challenges of management don’t lend themselves to simple instructions spelling out exactly what steps managers need to take. What managers need to […]

Knowledge About Psychology for Managers, from Dan Ariely

One of the four cornerstones of Dr. Deming’s management system is an understanding of psychology. Dr. Deming continued to learn and adapt based on the latest research and what to continually improve his ideas on management. To stay true to his vision, we need to continually improve our understanding based on new knowledge. Dan Ariely, […]

Deming Seminar in Hong Kong, 12 to 14 June 2014

The W. Edwards Deming Institute is presenting our 2 1/2 day seminar, The Deming Management Method for Owners and Executives in Hong Kong from 12 to 14 June 2014. The host for the Hong Kong seminar is the Hong Kong Quality Assurance Agency. Enjoy early bird rate if register before 31 March 2014. Read more […]

Lessons From the Red Bead Experiment with Dr. Deming

The lessons that can be illustrated using the Red Bead experiment are too many to include in this post. But we can touch on a few of the ideas. The value of the Red Bead Experiment is to provide focus to your thinking. It is hard to believe what the full Red Bead Experiment is […]