The W. Edwards Deming Institute Blog

Archive for the ‘understanding variation’ Category

Statistical Techniques Allow Management to do a Better Job

In this post I discuss another wonderful paper by Dr. Deming. The W. Edwards Deming Institute makes this paper, and many more, available on our website. As you would expect from a non-profit focused on promoting the application of his ideas these articles are freely available with no barriers to downloading them. On the Teaching […]

The Intellectual Foundation of Modern Improvement

The video above shows Don Berwick’s presentation at the IHI/BMJ International Forum on Quality and Safety in Health Care, 13 April 2016. He starts the presentation with the Red Bead Game (see related posts on our blog: Lessons From the Red Bead Experiment with Dr. Deming, The Red Bead Experiment with Dr. W. Edwards Deming). […]

Process Behavior Charts are the Secret to Understanding the Organization as a System

The W. Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners, Process Behavior Charts are the Secret to Understanding the Organization as a System (direct download), is another in our understanding variation series. Frony discusses the importance of Statistical Process Control (SPC) in all parts of an organization. […]

Data is Important and You Must Confirm What the Data Actually Says

“Change the rule and you will get a new number.” Attributed to W. Edwards Deming. Direct quote from The New Economics “If you change the rule for counting people, you come up with a new number.” Dr. Deming emphasized the importance of understanding what the data actually meant (and how easily we can be mislead […]

Podcast with Lynda Finn: The Value of the Simple Run Chart

Lynda Finn, President of Statistical Insight and facilitator for The Deming Institute. Download the podcast with Linda: A Picture Is Worth A Thousand Data Points. This podcast is the first episode of our “Knowledge In Variation Series.” Lynda discusses the importance of moving from spreadsheets to plotting data, and the common mistakes that organizations make […]

Using Data to Seek Continual Improvement, Not Just Process Monitoring

Dr. Donald Wheeler and Dr. Henry Neave wrote an interesting article in Quality Digest recently: Shewhart and the Probability Approach Shewhart’s use of three-sigma limits, as opposed to any other multiple of sigma, did not stem from any specific mathematical computation. Rather, Shewhart found that the use of three-sigma limits “seems to be an acceptable […]

Standardization Doesn’t Stamp Out Creativity

I understand some of the ideas Dr. Deming expressed challenge people’s beliefs and are difficult to accept. I can accept that. Certain exclamations I have more trouble accepting. One of the things I find annoying, in this way, is that reducing variation and using standardization is said to mean everyone has to be the same […]

Ron Moen and Cliff Norman Discuss the Evolution of Deming’s Management Ideas

In the most recent Deming Institute podcast Ron Moen and Cliff Norman, of Associates in Process Improvement (API), discuss their paper (to be published in 2016), “Evolution of Deming’s System of Profound Knowledge” and the “journey of learning” Dr. Deming and they have experienced. Ron Moen and Cliff Norman are co-authors, along with their colleagues […]

Lessons From the Red Bead Experiment with Dr. Deming

The lessons that can be illustrated using the Red Bead experiment are too many to include in this post. But we can touch on a few of the ideas. The value of the Red Bead Experiment is to provide focus to your thinking. It is hard to believe what the full Red Bead Experiment is […]