The W. Edwards Deming Institute Blog

Archive for the ‘systems thinking’ Category

Adaptation of the 14 Points to Medical Service

Dr. Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Paul Batalden and Dr. Loren Vorlicky of the Health Services Research Center translated them into a health care context. Dr. Deming included their work in Out of Crisis, pages 201-202: 6. Restructure training.   a. Develop the […]

The History and Evolution of the PDSA Cycle

Ron Moen and Clifford Norman wrote a very interesting article on the history of the PDSA cycle: Clearing up myths about the Deming cycle and seeing how it keeps evolving. It is not enough to determine that a change resulted in improvement during a particular test, according to Moen, Nolan and Provost. As you build […]

Some Statistical Logic in the Management of Quality by W. Edward Deming

W. Edwards Deming wrote Some Statistical Logic in the Management of Quality to fill in some of the missing links in the use of statistical methods, with special reference to responsibilities at the management level for effective mobilization of statistical knowledge and skills. In the paper, he describes statistical control of quality as a system, […]

Creativity Inc. – Using Deming’s Ideas at Pixar

Ed Catmull co-founded Pixar with Steve Jobs and John Lasseter. In Ed’s book, Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, he discusses how important Deming’s ideas were to his efforts to help make Pixar what it is today. As we struggled to get Pixar off the ground, Deming’s […]

A Bad System Will Beat a Good Person Every Time

A bad system will beat a good person every time W. Edwards Deming, February 1993 Deming Four Day seminar in Phoenix, Arizona (via the notes of Mike Stoecklein). So what was Dr. Deming trying to convey with this quote? It wasn’t an attempt to get people to give up trying because failure was certain. It […]

Cooperating with Competitors

W. Edwards Deming included this example of businesses cooperating with competitors in The New Economics for Industry, Government, Education: My automobile, sitting in front of my house, would not start. I called Bill at the Exxon station not far away. When the man from the Exxon station came, I noted that he was in a […]

Deming in Education: Education as a System

In this podcast (download) David Langford becomes the first repeat guest. David is the CEO and founder of Langford International and a Deming Institute Advisory Board member. David continues discussing his thoughts on using Deming’s ideas to improve education. By looking at education as a system and examining what the goals are you find a […]