The W. Edwards Deming Institute Blog

Archive for the ‘respect for people’ Category

Knowledge About Psychology for Managers, from Dan Ariely

One of the four cornerstones of Dr. Deming’s management system is an understanding of psychology. Dr. Deming continued to learn and adapt based on the latest research and what to continually improve his ideas on management. To stay true to his vision, we need to continually improve our understanding based on new knowledge. Dan Ariely, […]

The Red Bead Experiment with Dr. W. Edwards Deming

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

Management of USA Apparel Operations is a Huge Barrier to Production in the USA

Randy Harward spoke at the 2013 Deming Institute annual conference about his experience with applying Deming’s management ideas at Patagonia. Low energy costs in the USA are a significant factor driving companies to consider moving apparel production to the USA. Energy costs have decreased in the USA (driven by excess supplies of natural gas driving […]

Employee Involvement at Western Mountaineering

Randy Harward spoke at the 2013 Deming Institute annual conference on applying Deming management methods at Western Mountaineering and Patagonia. Western Mountaineering was facing a cash flow crisis when Randy Harward took over and he strongly considered closing down. Given the problems the “only way out of the situation was to increase turns” (increase how […]

Dr. Deming on Leadership and Management of People

What is a leader? As I use the term here, the job of a leader is to accomplish transformation of his organization. He possesses knowledge; he himself has been transformed. He has personality and persuasive power. How may he accomplish transformation? First he has theory. He understands why the transformation would bring gain to his […]

Peter Scholtes on Managing People and Motivation

Peter Scholtes on understanding people and why they behave as they do; from his presentation at the 2008 Deming Institute conference in Madison, Wisconsin. In the presentation he discussed the 6 leadership competencies from his book, The Leader’s Handbook, which is based on Deming’s ideas on management. Peter was one of those who taught seminars […]

Managers Should Focus on Eliminating De-motivation

The only thing you can do as a manager is de-motivate people. When you start thinking like that you starting thinking about how am I operating, what am I doing that’s causing people around me to be de-motivated. Am I preventing them from thinking? Manager’s job is to eliminate de-motivation, not to motivate. Peter Scholtes’ […]

Deming and Lean: The Disparities and Similarities

In my opinion Deming’s ideas and lean thinking share many similarities. I do see plenty of weaknesses in lean manufacturing efforts at organizations. Most of the weaknesses are due to bad implementation of lean manufacturing rather than lean thinking missing fundamental elements included in Deming’s management system. A very common point of criticism (from Deming […]