The W. Edwards Deming Institute Blog

Archive for the ‘respect for people’ Category

Jim Benson on Applying Deming’s Ideas to Knowledge Work

Jim Benson, founding partner of the Modus Cooperendi and co-author of Personal Kanban is the guest on this Deming Podcast. In the podcast Jim discusses how to apply Deming ideas to knowledge work. I was actively looking for a set of guiding principles around what would create an actual human oriented, self-aware way of managing […]

Lasting Quality Philosophy Presentation by Steven Haedrich

View Steven Haedrich’s presentation at the 2014 Fall Conference with the embedded webcast above. Steven, President of New York Label & Box Works, discusses their Deming journey over the decades. Give the power to the people that are doing the job. Give those people the tools they are requesting. Give them the right materials. Put […]

All That People Need to Know is Why Their Work is Important

Motivation – nonsense. All that people need to know is why their work is important. W. Edwards Deming, From a speech at General Motors in 1992: Introduction to a System. The Essential Deming We do a great disservice to our organizations when see motivation as the cause of poor results. Your management system should nurture […]

Adaptation of the 14 Points to Medical Service

Dr. Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Paul Batalden and Dr. Loren Vorlicky of the Health Services Research Center translated them into a health care context. Dr. Deming included their work in Out of Crisis, pages 201-202: 6. Restructure training.   a. Develop the […]

Discovering Deming: Cultural Evolution at Pluralsight

Keith Sparkjoy – Discovering Deming: Cultural Evolution at Pluralsight from The W. Edwards Deming Institute 2014 Annual Conference. Enjoy Keith Sparkjoy’s presentation at the 2014 W. Edwards Deming Institute conference – Discovering Deming: Cultural Evolution at Pluralsight using the webcast above. Once you understand common cause variation versus special cause variation you spend less time […]

Deming Podcast with Gordon McGilton

Gordon McGilton, director of a private equity fund with investment in multiple industries, discusses applying Deming’s management ideas at the companies they invest in. (download the podcast). Gordon will be presenting the 4 Day Deming seminar with Heero Hacquebord 27 to 30 April in Columbus, Ohio. Gordon McGilton went to a 4 day seminar but […]

Creativity Inc. – Using Deming’s Ideas at Pixar

Ed Catmull co-founded Pixar with Steve Jobs and John Lasseter. In Ed’s book, Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, he discusses how important Deming’s ideas were to his efforts to help make Pixar what it is today. As we struggled to get Pixar off the ground, Deming’s […]