The W. Edwards Deming Institute Blog

Archive for the ‘psychology’ Category

Cash Incentives Won’t Make Us Healthier by Alfie Kohn

Dr. Deming referred to Alfie Kohn’s work and ideas when he was consulting, giving seminars and in The New Economics. Alfie Kohn will be a keynote speaker at our 1st annual Deming in Education Conference this November 6th to 8th in Seattle, Washington. In this article (and the embedded presentation included below) Alfie Kohn explores […]

Jim Benson on Applying Deming’s Ideas to Knowledge Work

Jim Benson, founding partner of the Modus Cooperendi and co-author of Personal Kanban is the guest on this Deming Podcast. In the podcast Jim discusses how to apply Deming ideas to knowledge work. I was actively looking for a set of guiding principles around what would create an actual human oriented, self-aware way of managing […]

All That People Need to Know is Why Their Work is Important

Motivation – nonsense. All that people need to know is why their work is important. W. Edwards Deming, From a speech at General Motors in 1992: Introduction to a System. The Essential Deming We do a great disservice to our organizations when see motivation as the cause of poor results. Your management system should nurture […]

Discovering Deming: Cultural Evolution at Pluralsight

Keith Sparkjoy – Discovering Deming: Cultural Evolution at Pluralsight from The W. Edwards Deming Institute 2014 Annual Conference. Enjoy Keith Sparkjoy’s presentation at the 2014 W. Edwards Deming Institute conference – Discovering Deming: Cultural Evolution at Pluralsight using the webcast above. Once you understand common cause variation versus special cause variation you spend less time […]

Deming Podcast with Dick Steele, Chairman of Peaker Services

This podcast (download) features Dick Steele, Founder and Chairman of Peaker Services and member of The Deming Institute Board of Trustees. Dick discusses his company’s transformation and their continuing application of the Deming philosophy. Peaker Services remanufactures locomotive engines and designs electrical control systems for large power applications. Dick shares how attending a Dr. Deming’s […]

Quality Comes to City Hall

Out of the Crisis included a couple pages (245-7) that Dr. Deming asked my father to write on the efforts to apply Deming’s management ideas at the City of Madison (the first effort to do so in the public sector as far as I know). This article provides more details on that effort and is […]