The W. Edwards Deming Institute Blog

Archive for the ‘psychology’ Category

“Our Problems Are Different” – Not Really

It is very common for people to see their situation as special and so different that they can only learn about management from some situation identical to the one they face. But this is a misunderstanding of what learning about better management practices is about. It isn’t an effort to find practices to copy. It […]

Reflections from Dr. Deming on a Foundation for Leading

Presentation by Bill Bellows at our 2014 annual conference – The End of Perfection: Reflections from Dr. Deming on a Foundation for Leading improvement efforts could be advanced by acknowledging self imposed restrictions on our thinking Bill discussed how seeking to eliminate defects (zero defects) and the wishing to reach perfection are antithetical to continual […]

Lean Blog Podcast with Kevin Cahill

Lean Blog Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming (download). Quote from Kevin in the podcast: Somebody at any level does have some sphere of influence that they can impact… by just thinking from a systems standpoint, by looking at the organization differently than some of the other folks who view […]

Is There Hope…? An Introduction to Deming’s Management Ideas by Eric Budd

Eric Budd’s presentation, Is There Hope…?, at our 2015 annual conference. In Eric’s presentation he frequently asked the attendees to think and discuss or write down their ideas related to the ideas he was presenting. It is very valuable to have those listening (in a learning environment) think about what they are learning and write […]

Reactions to “If Japan Can, Why Can’t We”

We recently announced the availability of the 1980 NBC News special report, “If Japan Can, Why Can’t We,” that introduced Dr. Deming to the USA business community. Many people have enjoyed viewing that program. Here we collect some of the reactions that have been posted online. If Japan Can, Why Can’t We? A Retrospective by […]

Deming’s Stage 0: By What Method?

Ron Moen’s presentation at The W. Edwards Deming Institute 2014 conference – Deming’s Stage 0: By What Method? Ron talks about W. Edwards Deming teaching a 2 week course on consumer research in Japan in 1951: that course included a section titled “the art of questioning and interviewing.” Dr. Deming had participants go out into […]